The Process

WE MAKE IT DARN EASY. IT'S THE PET WAGGIN' PROMISE.

We know picking a pet care provider can be overwhelming enough. Figuring out who to trust with your pets is no joke and we're serious about making the Pet Waggin' experience not only a good one, but an easy one for your busy schedule. If you're looking to get start with Pet Waggin', all you have to do is follow the process listed below. 

Current client? Skip to number 4

Step 1:

Create an account here using our online system, Time To Pet!

All of our communication with clients runs through our online system, Time To Pet. However, if you do have a general question before getting started, feel free to get in touch via our contact form here.

Step 2:

We'll be in touch to set up your free Meet & Greet.

Once you create your account, we'll be in touch to schedule your free Meet & Greet and grant you access to your client portal, which will allow you to fill out more specific information about you and your pet. We'll also send you more information about us via our custom-crafted Welcome Packet PDF. That way you feel up-to-speed with everything you need to know about working with us.

Step 3:

Sit back, relax, and receive updates about all the fun your pets are having!

By using our online system, you'll be able to receive report cards after each and every visit at Pet Waggin'! You can access these report cards straight through your phone by downloading our mobile app or you can receive them via email. For more info on how to get set up and troubleshooting the online portal, see below.

Step 4:

Ready for more? Use your client account to request future services!

It's that easy! Once you complete your first service, you're ready to go. Use the links and helpful tutorials below to request future services, pay invoices, download the mobile app, etc. And, of course, we're always here if you need us, too. Just contact us by one of the methods listed on our Contact Page.

GETTING STARTED

RESOURCES/TROUBLESHOOTING
Downloading the Mobile App:
Time To Pet Tutorial:
Pet Waggin' Policies:
Troubleshooting Resources:
Frequently Asked Question:

What's the difference between the mobile app & the client portal? Which one should I use?

Both the mobile app & the online portal have the same features. The biggest difference is that the mobile app will send visit updates/notifications as push notifications on your phone vs. simply going to your email address.

If possible, we recommend downloading the app as it will make things easier, quicker, and more fun for everyone! After all, who wouldn't want to receive cute pictures and updates of their pets on their phone!?

Ready to book?
CONTACT US:
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OFFICE HOURS:
M-F: 8am-7pm
Sa: 8am-5pm
Su: 8am-12pm
PET CARE HOURS:
24/7, 365 days a year!
NAVIGATE:

Serving all of Long Beach and Signal Hill areas, including  Alamitos Beach, Belmont Heights, Belmont Shore, Bixby/Bixby Knolls, Bluff Heights, Bluff Park, California Heights, Downtown Long Beach, Los Altos, Naples, Park Estates, Signal Hills, The Peninsula, The Ranchos, and more!

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